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Proudly serving Warren, OH and the surrounding area Since 2004

Customer Testimonials

Overall Score


Composite Score


Customer Service

Value for Money

Review Date: 04/11/2019 | Author: Ron R., Youngstown, OH


Review Date: 10/02/2018 | Author: Edward M., Niles, OH

Comments: They were very thorough, punctual, and everything worked out.

Review Date: 08/24/2018 | Author: Karen S., Youngstown, OH

Comments: Arrived on time. Professional. Took pride in the work done excellent communication with me before ( to arrange everything ) and after Would recommend to others

Review Date: 07/24/2018 | Author: Neila D., Canfield, OH

Comments: Phil was very responsive to my request for service, and set up an appointment that was convenient for me. He arrived with his worker on time, walked the project and proceeded to bring in his equipment. He asked if any areas needed special attention before beginning. My condo was completed in 2 hours and the carpet looks amazing, and smells fresh and clean. Thanks Phil.

Review Date: 05/21/2018 | Author: Maryellen M., Girard, OH

Comments: Carpets look great and feel good to walk on. They also deodorized our basement carpet and gave a discount. We will use them again, we feel the price was very reasonable for the quality of work done.

Review Date: 08/11/2017 | Author: Susan H., New Castle, PA

Comments: AMAZING. Filthy, whole house cleaning to prepare for sale. Phil organized walls, clean windows inside and out and kitchen, while Michelle scrubbed 2 disgusting bathrooms. The kitchen cabinets and linoleum floor were coated with years of grease, all gone with their chemicals. Hand scrubbing and a power floor machine! Streaked, blackened carpet was renewed to amazing lighter color. I arranged this over the phone. Phil and crew came on time, worked constantly so hard and performed a MIRACLE on a lovely ranch home that had not been cleaned in 10+ years. I trust Phil and his recommendations during this difficult process. He had me check the work as it went along, what a renovation!! Phil exceeded my expectations and is worth every dollar.

Review Date: 06/30/2017 | Author: Sherry H., WARREN, OH

Comments: Very good work, extremely happy.

Review Date: 04/20/2017 | Author: Joseph C., New Middletown, OH

Comments: Called before coming out , which I liked ! were a half hour later then were told but that was not a problem since they let me know. Work was done by two people and house really shined when they were done . Was so pleased with the work that I hired the company to clean my house monthly.

Review Date: 05/13/2016 | Author: a Neighbor, Warren, OH

Comments: Excellent workmanship and great cleaning skills!

Review Date: 05/07/2016 | Author: Susan D., Youngstown, OH

Comments: They arrived on time. They cleaned to Very dirty ceiling fans. When they finished the fans were spotless. The fee was very reasonable. i would recommend them highly.

Review Date: 04/12/2016 | Author: a Neighbor, Brookfield, OH

Comments: They did what was expected of them. Some things we would have liked to get done we're not possible. Very nice and accomodating pair

Review Date: 03/25/2016 | Author: John F., Warren, OH

Comments: Very professional, orderly, well organized

Review Date: 02/14/2016 | Author: Rich M., Warren, OH

Comments: We needed a house ready to go on the market. They left it looking and smelling wonderful!

Review Date: 08/11/2015 | Author: Sarah J., Youngstown, OH

Comments: They were very detail-oriented and were committed to getting the job done as promised. Excellent work ethic!

Review Date: 07/22/2015 | Author: Holly C., Youngstown, OH

Comments: Very polite and professional.

Review Date: 10/19/2013 | Author: Ed K., Youngstown, OH

Comments: Very thorough.

Review Date: 04/16/2013 | Author: Marlene H., Niles, OH

Comments: Mike and Phil were great workers with top customer and the work they did was a 10. I would hire them again. Thats how satisfied I am. I got thier busniess cards to post at work

Review Date: 03/27/2013 | Author: Diane B., Youngstown, OH

Comments: They arrived as scheduled at 3:30 pm so no waiting during a multiple hour window. The carpets were cleaned, but I had expected them to move the furniture and they didn't. They did move/clean under the bed. I'll probably use them again but will plan better.

Review Date: 02/14/2013 | Author: Paul P., Leavittsburg, OH

Comments: The rooms needed a lot of cleaning and they stayed longer to complete the job. They did an excellant job

Review Date: 11/19/2012 | Author: Joanna R., Cortland, OH

Comments: Very prompt, professional, helpful, and personable. It was a pleasure working with PSM Cleaning.

Review Date: 11/01/2012 | Author: Gail J., Youngstown, OH

Comments: I really appreciated the work (washing walls, ceilings, woodwork) in my home, the crew was fast, efficient, and through. Thanks so much for a job well-done.

Review Date: 08/18/2012 | Author: Adam F., Youngstown, OH

Comments: They were very prompt and did an excellent, thorough job. I would recommend them to anyone.

Review Date: 07/12/2012 | Author: Lori G., Youngstown, OH

Comments: They were professional, able to accommodate us quickly, did a fantastic job, and the price was reasonable. I would use PSM Cleaning again and I whole heartedly recommend them.

Review Date: 06/28/2012 | Author: Ivan B., Niles, OH

Comments: Very organized and did a great job!

Review Date: 05/01/2012 | Author: Stella B., Youngstown, OH

Comments: will have them come back, also i am going to have them do my walls. great workers

Review Date: 04/29/2012 | Author: Wendy M., Niles, OH

Comments: They were very prompt, came in and did a very good job and were very cordial. I would definitely recommend them will be calling them for service in the future.

Review Date: 04/02/2012 | Author: Judy K., Youngstown, OH

Comments: He did a good job, no complaints. Would hire again

Review Date: 02/10/2012 | Author: Chris L., Cortland, OH

Comments: Prompt, courteous, did an excellent job.

Review Date: 01/24/2012 | Author: Richard H., Warren, OH

Comments: rh

Review Date: 11/09/2011 | Author: C.james B., Youngstown, OH

Comments: polite,through,excellent job

Review Date: 10/18/2011 | Author: Dawn D., Youngstown, OH

Comments: Very pleased with all aspects of doing business with psm. Thank you very much!

Review Date: 09/19/2011 | Author: Yvonne B., Canfield, OH

Comments: They were on time and took the time to review each room for me. When I pointed out areas that needed attention, they took extra care to try to remedy the problem. I would highly recommend them

Review Date: 09/08/2011 | Author: Barbara H., Cortland, OH

Comments: No comment.

Review Date: 08/22/2011 | Author: Grace L., Niles, OH

Comments: Very thorough work. Excellent for high rise apartments.

Review Date: 08/20/2011 | Author: Tim L., Warren, OH

Comments: excellent job

Review Date: 07/02/2011 | Author: Nicholas B., Niles, OH

Comments: Showed up on time, did an excellent job, were polite ,friendly and courteous.

Review Date: 06/27/2011 | Author: Lindy H., Youngstown, OH

Comments: They did a very nice job and were on time. The house had set for two years with no one living in it. The smell was gone and the carpets came about 3 shades lighter. I was very pleased with there work and would call them again.

Review Date: 06/07/2011 | Author: Maureen D., Youngstown, OH

Comments: They were on time, personable, answered all my questions. They did a very thorough job on the carpet. It was very clean. I will definately call them in the future!

Review Date: 05/26/2011 | Author: Peg S., Youngstown, OH

Comments: Phil & Misty arrived early, immediately began vacuuming furn/carpet. Phil started cleaning carpet, Misty began on furniture. Very organized as to who was doing what so they weren't in each other's way. I was shocked when shown the dirty water extracted from furn/carpet left by previous co. who supposedly "cleaned"!! Now my furn/carpet look fantastic! On phone, Phil told me manner of cleaning, prices, answered my questions. Several days before appt. I rec'd. an orange reminder postcard! Now that's good business sense! I highly recommend PMS! Reliable, reasonably priced & do quality work! I am more than pleased and will be a repeat customer!

Review Date: 04/02/2011 | Author: Lynn S., Girard, OH

Comments: great job

Review Date: 03/26/2011 | Author: Robin Y., Canfield, OH

Comments: Professional with great method - friendly & thorough. Great service

Review Date: 02/04/2011 | Author: Jeffrey K., Middlefield, OH

Comments: They were right on time. They made sure the job was done right and the carpet looks great.

Review Date: 01/25/2011 | Author: Abc suply G., ,

Comments: Just very efficient, great to deal with, does good work.